Video-First Live Chat to Qualify, Create, and Convert More Leads
Sales and marketing teams use ServiceBell Live Chat to connect face-to-face with website visitors at their moment of highest intent: on pricing, demo, or conversion pages. That means more quality conversations and more great leads. All in real time.
Turn website visitors into real-time sales conversations
Modern buyers want service now - stop giving them forms and playing email ping pong. Remove friction from your buying process with ServiceBell’s suite of live engagement tools, and instantly turn visitors into qualified pipeline.
Initiate proactive chats with VIP visitors on your site.
Turn your sales conversation into a live video call, right on the website. Your buyers could only dream of an experience like this.
See your visitors interact with your site in realtime, or watch a session replay after they leave. Use screen takeover to walk your visitors through your most important pages and help them convert.
Seamlessly move from intro to qualification to demo, right on your website with ServiceBell. Instant demos give your customers exactly what they want, before they leave your site.
Every sales interaction ends with a next step. Book instant scheduling with visitors before signing off, and keep the deal moving quickly. Leave painful back-and-forth emails behind.
Engage around the clock
ServiceBell works, even when you don’t. Automatically qualify and convert visitors to leads with chatbots, and book meetings when nobody is available.
Chatbots automatically collect visitor emails and qualify leads, so you only spend time with hot prospects. Then, route your buyer to a rep for a live conversation, or continue the conversation later.
Schedule time with your best prospects effortlessly, right from your site. No more email back and forth or ghosting. Just more meetings with hot prospects.
Focus reps on your highest value visitors
See everyone browsing your site in realtime. Create custom live feeds of your most valuable visitors, so reps can prioritize VIPs. Segment by high buyer intent, open deals, paid traffic, outbound clickthroughs, specific pages, and more.
Automatically route every visitor to the right rep
Route by account owner, territory, industry, company size, or anything else you want. Alert the first available rep to engage VIP visitors in realtime, or round robin leads to reps and passively book meetings for later.
Track every contact, lead, and company
Automatically create contacts, leads, and companies when visitors engage with ServiceBell. Drill down by contact or company, and see past conversations, call recordings, pages visited, and more. Create alerts for VIP visitors and companies visiting the site, so you never miss an opportunity to pounce on hot prospects.
Measure impact on pipeline
Report on chat engagement, rep performance, new pipeline, sales velocity, and more with custom dashboards. Drive more pipeline with data-driven decisions.
Automate support and reduce agent workload
Resolve issues faster with support bots that answer common questions. Encourage self-serve support with relevant guides from ServiceBell’s Help Center. Automation resolves issues without agents getting involved, so you can provide superb customer support at scale.
Completely customizable widget
Style ServiceBell’s color scheme to match your brand. Add pictures of your team. Decide where and when to show the widget. ServiceBell’s widget designer gives you complete control over the look and feel of the widget, without writing a single line of code.
The #1 live chat solution for HubSpot
ServiceBell uses HubSpot as its backbone to generate pipeline and revenue. If your company runs on HubSpot, ServiceBell is for you.