As the founder of ServiceBell, I’m helping unlock an entirely new channel for B2B and high-value B2C customer teams: video-calling your website visitors while they’re on your site, without needing their contact information.
Imagine being able to have a demo or discovery call with a prospect right as they were on the website taking a self guided tour. Wouldn’t that be the perfect moment to see if they’re looking for anything specific so you can further personalize their experience? That’s my vision.It’s as if you could walk up to someone in your retail store, but for digital and B2B sales and customer success processes.
If you’ve already got a live text chat set up, then you’re a step ahead of the game - now let your website visitors put a live face to the name. What does this mean for sales reps? Less time cold-calling, and more time connecting with high probability prospects.For marketers and demand gen? Get far more at-bats than you’re getting now with sending MQLs over to sales and crossing your fingers to see what the conversion rate will be.
If you’re curious to see this in action - let’s connect and chat - or visit https://www.servicebell.com/ to try it out yourself!